Aeg-Electrolux KB9810E-M User Manual download pdf (Page 54)

Guarantee/Customer Service

GREAT BRITAIN & IRELAND

Standard guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Elec-

trolux appliance or any part thereof is proved to be defective by reason only of faulty

workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE

for labour, materials or carriage on condition that:

• Appliance has been correctly installed and used only on the electricity supply stated on

the rating plate.

• Appliance has been used for normal domestic purposes only, in accordance with man-

ufacturer's instructions.

• Appliance hasn't been serviced, maintained, repaired, taken apart or tampered with by

person not authorised by us.

• Electrolux Service Force Centre must undertake all service work under this guarantee

• Any appliance or defective part replaced shall become the Company's property.

• This guarantee is in addition to your statutory and other legal rights.

Exclusions

• Damage, calls resulting from transport, improper use, neglect, light bulbs, removable

parts of glass, plastic.

• Costs for calls to put right appliance which is improperly installed, calls to appliances

outside United Kingdom.

• Appliances found to be in use within a commercial environment, plus those which are

subject to rental agreements.

• Products of Electrolux manufacturer that are not marketed by Electrolux

Service and Spare Parts

If your appliance requires service or spare parts, contact your local Service Force Centre:

0870 5 929 929 (Call will be routed to Service Force Centre covering your postcode area).

For address of local Service Force Centre and further information, please visit: www.serv-

iceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading

"What to do if..."

When you contact the Service Force Centre you will need to give the following details:

Your name, address and postcode, your telephone number, clear concise details of the fault,

model and serial number of the appliance (found on the rating plate), the purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guar-

antee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for information on Electrolux

products, contact our Customer Care Department by letter or telephone at the address

below or visit our website at www.electrolux.co.uk

Customer Care Department, Electrolux Major Appliances, Addington Way, Luton, Bedford-

shire, LU4 9QQ

Guarantee/Customer Service

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Aeg-Electrolux KB9810E-M User Manual Page 54

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